It is imperative to Risk Associates that impartial and transparent assessment and certification services are provided to each client. We highly appreciate and encourage comments and feedback from concerned parties on the performance of the applicant and certification body in order to improve services. We vow to address all inquiries including suggestions, complaints, appeals, and misuse of accreditation status or scheme owner logos with equity, in an appropriate and timely manner.

To obtain more information about our impartiality and practices, please email us at