It is imperative to Risk Associates that impartial and transparent assessment and accreditation services are provided to each client. We highly appreciate and encourage comments and feed-back from concerned parties on the performance of applicant and certification body in order to improve services. We vow to address all enquires including suggestions, complaints, appeals and misuse of accreditation status or scheme owner logos with equity, in an appropriate and timely manner.

RA Impartiality statement can be found here